The initial inspection of the property allows our crews to determine what has been affected by the fire/smoke/water/mold damage and what steps need to be taken to restore your home. In this photo, you can see our Production Manager meeting with a homeowner after walking through the property. SERVPRO of Benton, Jasper, Newton and Southern Lake Counties always walks through the property to assess the damage because often there is more damage than is visible to the naked eye.
The Production Manager was able to dispatch several crews to complete the mitigation quickly and efficiently because the initial walk-through allowed her and the customer to determine all of the necessary steps to restore the property and make it "Like it never even happened."